Problem Logging in to Telus Web Hosting FTP

  • Published by steve on 31 December 2013.

Telus Hosting can be somewhat confusing to log into when it comes to their FTP and using a client like Filezilla.

Host: ftp.yourdomain.com
User:
Pass:

Now if you setup a custom FTP username in the control panel the format is slightly different:

Host: ftp.yourdomain.com
User: username.yourdomain.com
Pass: password

If you still cannot log in they may need to reset your account, the direct number for Shared Hosting Technical Support is 1-866-292-8144.